Last updated: [3 June 2025]

Let's make this simple.

• Who we are
• Information we collect
• How we use your information
• Who we share your data with
• How we protect your data
• Your privacy rights
• Cookies and tracking
• Changes to this policy
• How to contact us

CBUK (Yorkshire) Ltd is the data controller responsible for your personal information.

Our details:

• Address: Office 6 - Bridlington Business Centre - Bessingby Way - Bridlington - YO16 4SF
• Telephone: 01262 410914
• Email: info@cbuk.co.uk
• Website: www.cbuk.co.uk

• Contact details: Name, email address, telephone number, postal address
• Enquiry information: Details about holiday homes you're buying or selling
• Communication records: Our correspondence with you

• Usage data: How you use our website, pages visited, time spent
• Device information: IP address, browser type, operating system
• Location data: General location based on IP address

We use your information for these purposes:

• Responding to your enquiries
• Helping you buy or sell holiday homes
• Providing personalised guidance

• Understanding how people use our website
• Developing better services
• Creating more helpful content

• Sending information you've requested
• Responding to your questions
• Providing updates about our services

We process your data based on:

• Consent: When you choose to provide information
• Contract: When necessary to fulfil our services
• Legitimate interests: To improve our business and services
• Legal obligation: To comply with the law

We may share your information with:

• Our team members: To help provide our services
• Service providers: Including IT services, email providers, and website hosts
• Legal authorities: When required by law

We do not sell your personal information to third parties.

We take security seriously and use appropriate measures to protect your information:

• Secure data storage
• Regular security reviews
• Staff training on data protection
• Limited access to personal information

We keep your information only as long as needed:

• While providing services to you
• To comply with legal requirements
• For legitimate business purposes

When no longer needed, we securely delete your data.

Under UK data protection law, you have rights including:

• Right to access: See what information we hold about you
• Right to correction: Update inaccurate information
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a usable format
• Right to object: Stop certain uses of your data

To exercise these rights, please contact us using the details above.

Cookies are small text files stored on your device when you visit websites. They help make websites work better and provide information to website owners.

• Essential cookies: Required for the website to function
• Analytical cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and choices

You can manage cookies through your browser settings.

Your data may be transferred and stored outside the UK or European Economic Area (EEA). When this happens, we ensure appropriate safeguards are in place to protect your information.

We may update this policy from time to time. Significant changes will be notified to you, and the latest version will always be available on our website.

If you have questions about this policy or how we handle your information:

• Email: info@cbuk.co.uk
• Phone: 01262 410914
• Post: Office 6 - Bridlington Business Centre - Bessingby Way - Bridlington - YO16 4SF

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data properly:

• Website: https://ico.org.uk/make-a-complaint/
• Telephone: 0303 123 1113